Flower & Vase Substitution Policy

At The Barn Company, we always aim to deliver fresh, beautiful arrangements, and to make sure your arrangement delivery is not delayed, we have implemented the following substitution policy.

If a specific flower or vase is unavailable, our florists will thoughtfully choose the closest match in color, style, and value to preserve the overall look and feel of your design.

You’re welcome to share any preferences or substitution requests when ordering, and we’ll do our best to honor them.

Because flower availability changes with the seasons, occasional substitutions ensure we maintain top quality.

Your happiness matters most—if you’re ever unsatisfied with a substitution, please contact us right away so we can make it right.

Thank you for trusting The Barn Company to bring your floral moments to life!